Privacy policy

Rankvia LLC ("we", "us", "our"), a Wyoming limited liability company, operates shop.rankvia.cloud. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

When you make a purchase or interact with our site, we may collect:

• Name, email address, and billing address
• Payment information (processed by Shopify and its payment providers; we never see or store full card numbers)
• IP address, browser type, and device information
• Usage data and cookies for analytics

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and product delivery emails
• To provide customer support
• To improve our website and products
• To send marketing emails (only with your consent)

3. Data Sharing

We do not sell your personal information. We share data only with:

• Shopify: Our e-commerce platform
• Payment processors: the providers Shopify uses to process your payment
• Email Services: For order notifications and marketing (with consent)

4. Data Security

Our store runs on Shopify, which encrypts all traffic (HTTPS) and handles payment data under PCI DSS. Access to order data is limited to the people who need it to fulfil and support your order.

5. Legal Basis and Retention

We process your data to perform our contract with you (delivering your order), to meet legal obligations (tax and accounting records, kept as long as the law requires), and, for marketing emails, on the basis of your consent, which you can withdraw at any time. Support emails are kept for up to 3 years.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Opt out of marketing communications
• Request a copy of your data
• Lodge a complaint with your local data protection authority (EU/UK residents)

7. Cookies

We use cookies for site functionality, analytics, and to remember your preferences. You can disable cookies in your browser settings.

8. Contact Us

For privacy-related inquiries:
Email: contact@rankvia.cloud
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Phone: +1 307 500 7725